My tracking information says my order has been marked delivered, but I have not received it. What should I do?Updated 2 days ago

Sometimes, depending on the mail carrier, tracking might show your package as "Delivered" 1-2 days before it actually arrives. If this happens, we recommend a few quick steps to double-check your package's status:

• Check for a delivery attempt notice.
• Look around your delivery spot for the package.
• See if anyone else, like a friend, family member, neighbor, or office manager, accepted it for you.
• Contact your local post office to see if they’re holding onto it.
• Give it 1-2 days to see if the carrier delivers it later.

If you’ve tried all of these and still can’t find your package, hit the Chat button in the lower-right corner and share your order number so we can help you out! :)