iHeartRaves logo
iHeartRaves logo

All articles

Green Package ProtectionUpdated 2 months ago

What is Green Package Protection?

For just $0.98 or 10% of your order over $100, Green Package Protection has your back! If your package gets lost, stolen, or damaged, we’ll replace it right away. Plus, it helps offset shipping emissions by supporting Pachama’s forest projects that absorb CO₂. Learn more about it!

Heads up: If you opt out of shipping protection, iHeartRaves isn’t liable for lost, damaged, or stolen items.

Can you refund Green Package Protection?

If your package hasn’t shipped yet, we can totally refund the Green Package Protection fee. But once it ships, the package is already covered and can’t be refunded. Need help? Click here, and our customer service team will respond within 1-2 business days!

Was this article helpful?
Yes
No