At iHeartRaves, we know how important it is to get your festival fits just right. If something’s missing, damaged, or not what you ordered, don’t worry—we’ve got your back! Here's how to handle any hiccups with your order:Missing Items. If your order
We want to make your shopping experience as smooth as possible! Whether you’re curious about payment options, unexpected charges, or how store credit works, we’ve got all the details here.What Payment Methods Do You Accept?. We accept the following f
We love hooking you up with the best deals at iHeartRaves! If you’re having issues with discount codes, missed a promo, or found a better price somewhere else, here’s what you need to know to make the most of your shopping experience.What Should I Do
Once your order is placed, we can’t add or remove items. But no worries! You can reach out to our customer support team to request a cancellation and place a new order with the correct items. Orders placed before 12 PM PST (Mon-Fri) usually ship the
What is Green Package Protection?. For just $0.98 or 10% of your order over $100, Green Package Protection has your back! If your package gets lost, stolen, or damaged, we’ll replace it right away. Plus, it helps offset shipping emissions by supporti
To check sizing, just click on the Size Guide link right above the size options on the product page. You’ll find the size options next to the product photo and above the “Add to Cart” button. If you have any questions about specific measurements, fee
The following is a notice to residents of California regarding Proposition 65: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer, birth d
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During the checkout process, you will see an order summary page that contains a space for a gift card or discount code. Simply, input your code and hit "apply." Your discount/credit will be applied to your order immediately. Keep in mind, you can onl
For your protection, our Risk Analysis team may cancel any orders flagged as suspicious. Don’t worry—you won’t be charged for any canceled orders. You might see a transaction on your bank statement showing an authorization hold, but this will be reve