How to process an international returnUpdated 2 months ago

Here's how to send your items back:

1. Start Your Return: You’ve got 30 days from your order date to kick things off. Just click HERE to get started.
2. Approval & Instructions: Once your return is approved, we’ll shoot you an email with all the next steps.
3. Ship It Back: Use your local post office to send the items back in a secure package.
4. Track It: Hang on to your proof of postage and tracking number—unfortunately, we can’t be responsible for packages lost or stolen in transit.
5. Processing Time: Once your return arrives at our warehouse, we’ll handle it in 3-5 business days.
6. Store Credit: After it’s processed, you’ll get an email with your store credit details. We’ll inspect the items to make sure they meet our return conditions.

Helpful Tips:

• We can’t offer prepaid shipping labels for orders outside the U.S.
• If we made an error (like sending you the wrong item), we’ll cover the Standard Mail shipping cost by giving you store credit.

That's it! Easy peasy.