iHeartRaves logo
iHeartRaves logo

All articles

My package was lost. What now?Updated 2 days ago

Just like anything else, mail carriers aren’t 100% perfect. First, double-check that the shipping address on your order is correct. Then, run through these steps to track down your package:

  • Look for a "notice of attempted delivery" left at your front door or mailbox, and follow the instructions.
  • Check around your delivery spot (mailbox, porch, front door, backyard).
  • See if a family member or neighbor might’ve accepted the package for you.
  • Sometimes packages show as "delivered" up to 1 business day before they actually arrive.

If you still think your package is lost, reach out to us at [email protected].

Was this article helpful?
Yes
No