If you place your order before 12 PM PST (Mon-Fri), it should ship out the same day*. If not, it'll be on its way within 0-3 business days. Your delivery will depend on the shipping method you picked at checkout. Orders are processed Monday through F
Sometimes, depending on the mail carrier, tracking might show your package as "Delivered" 1-2 days before it actually arrives. If this happens, we recommend a few quick steps to double-check your package's status:. If you’ve tried all of these and st
Yes, we do! We offer free standard shipping on all U.S. orders and some International Orders. US: To qualify for free shipping your order total must be a minimum of $80 USD before taxes and after any discounts are applied. Our free shipping promotion
Just like anything else, mail carriers aren’t 100% perfect. First, double-check that the shipping address on your order is correct. Then, run through these steps to track down your package:. If you still think your package is lost, reach out to us at
You can keep tabs on your order by clicking on Track My Order. Plus, we’ll send you a confirmation email once your order ships. If you place your order by 12 PM PST (Mon-Fri), it should ship the same day*. Otherwise, it’ll head out within 0-3 busines
Sometimes your package might make a U-turn and get sent back by the carrier for reasons like:. From there, you're free to update your cart or shipping info and place a fresh order. If your tracking says "Return to Sender," don’t wait—hit us up ASAP!
Please reference the list below for all countries that we currently do not ship to.We will keep this list updated.
Once your order is locked in, we can't make any changes to it—this includes upgrading or downgrading shipping options. But no worries! If you need to cancel, just give us a ring at 1-844-iHR-5509 (or 1-844-447-5509) within 1 hour of placing your orde
At iHeartRaves, we totally get that festival plans can change on a dime! If your order ships but you don’t need it anymore, you can absolutely refuse the package to send it back for a refund or store credit. You’ll get your Refund or Store Credit not
Orders placed before 12 PM PST (Mon-Fri) are usually shipped out the same day*. If your order comes in later, it’ll ship within 0-3 business days. Once it’s on the move, delivery time depends on the shipping option you picked at checkout. We process
You’ll be responsible for any import or tax duties when your package arrives. Since these charges are set by your country and collected by the mail carrier, we can’t control them. But don’t worry—we do our best to lower the declared value (without br
We currently ship to most countries that accept USPS, UPS, DHL, and FedEx. If your country isn’t listed as an option at checkout or appears on our unavailable country list, shoot us an email at [email protected], and we’ll check it out for you!
Tracking numbers can take 1-2 business days to show updates online. For real-time tracking, just log into your account or click on Track My Order. If there’s no movement on your tracking after 2 business days, hit us up at [email protected], an
If your package is taking longer to be delivered than the shipping method selected during checking out, please contact our support team for further assistance :). Please reference this LINK for more information about our shipping methods and their es
Yes, we ship to PO boxes and APO/FPO addresses. Orders shipped to these addresses will ship via USPS Mail service.
We currently ship orders with USPS, UPS, DHL, and FedEx. Under normal circumstances, you do not need to sign for your package. The delivery person will leave your package in your mailbox, on your doorstep, or with your building’s concierge.
What is Green Package Protection?. For just $0.98 or 10% of your order over $100, Green Package Protection has your back! If your package gets lost, stolen, or damaged, we’ll replace it right away. Plus, it helps offset shipping emissions by supporti