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iHeartRaves

<h4 id="isPasted" style="box-sizing: inherit; margin: 0px; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-weight: 500; line-height: 1.1; color: rgb(55, 58, 60); font-size: 1.5rem; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">IHEARTRAVES MAKES RETURNS EASY AND HASSLE-FREE </h4><p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-size: 17px; color: rgb(55, 58, 60); font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(55, 58, 60); font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We offer a 30-day money-back guarantee. That&#x2019;s right! If you&apos;re not completely satisfied with your purchase, you may return your merchandise within 30 days of placing your order. We want to make your shopping experience is the best it can be. That&#x2019;s why we&#x2019;ve made a FREE return option for our US customers when selecting store credit! To get started with your return, click&#xA0;<a href="https://iheartraves.loopreturns.com/#/"></a><a href="https://iheartraves.loopreturns.com/#/">HERE</a>

We offer a 30-day money-back guarantee. That’s right! If you're not completely satisfied with your purchase, you may return your merchandise within 30 days of placing your order. We want to make your shopping experience is the best it can be. That’s

Return Policy

Returns

How do I cancel my order or add/remove an item?

What should I do if my order has arrived and I am missing an item?

Where is my order?

I forgot to use a discount code on my recent order

What should I do if I received the wrong item(s)?

110% Price Match Guarantee

Can I add/remove an item from my order?

An item I purchased is on sale now. Will you honor the sale price?

My order status says "Unfulfilled".

Why was my order canceled?

Can I combine discount codes on my order?

What can I do if I forgot my password?

Orders

What are your shipping rates and delivery times?

My tracking information says my order has been marked delivered, but I have not received it. What should I do?

Do you offer free shipping?

My package was lost. What now?

How do I track my order?

What should I do if my tracking information says 'Return to Sender'?

What countries do you not offer shipping to?

Can I upgrade my shipping speed after my order is placed?

How do I refuse an order?

Do you ship out orders over the weekend?

Import Tax & Duty Fees (International Customers)

Do you ship to my country?

Why does my tracking number say "not found"?

What should I do if my shipping is delayed by the mail carrier?

Do you ship to APO/FPO addresses?

What shipping carriers do you use? Do I need to sign for my package?

Shipping

How should I package my return?

Shipping Charges for Returns

How to process an international return

FINAL SALE ITEMS

How long does it take to process a return?

Can I exchange my order?

Refund Information

RETURNS $10 OR LESS

RETURN ON PROMOTIONS

How to process a return in the USA

Store Credit Returns

Refund Returns

Late Returns

How do I return an item I received as a gift?

How do I use a Gift Card or Discount Code?

AfterPay FAQs

How do I receive store credit?

What payment methods do you accept?

Why is the charge on my account different from the total shown in my order confirmation email? (International orders (CAD, AUS, etc.))

What should I do if my discount code is not working?

When placing an order, I get an error message stating there has been an authorization failure. What went wrong?

Return PolicyUpdated 4 months ago

IHEARTRAVES MAKES RETURNS EASY AND HASSLE-FREE